Returns & Exchanges

At American Express, we strive for complete satisfaction with every purchase. If you are not entirely satisfied with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided in your account and securely attach it to the outside of your package, ensuring any old labels are covered.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy to monitor the status of your refund.